Online Courses

Nottingham Trent University

Telephone UK: 0800 032 1180 Intl: +44 (0)115 941 8419

Online Learning Student Handbook


1. Academic Calendar

Module starts 3 September 2018
End of module 28 October 2018
Module starts 29 October 2018
End of module 23 December 2018
Christmas Break 24 December 2018
End of Christmas Break 6 January 2019
Module starts 7 January 2019
End of module 3 March 2019
Module starts 4 March 2019
Good Friday 19 April 2019
Easter Monday 22 April 2019
End of module  28 April 2019
Spring Break 29 April 2019
End of Spring Break 5 May 2019
May Bank Holiday 6 May 2019
Module starts 6 May 2019
May Bank Holiday 27 May 2019
End of module 30 June 2019
Module starts 1 July 2019
End of module 25 August 2019
Summer Break 26 August 2019
End of Summer Break 1 September 2019

2. Academic Appeals procedure

The academic appeals procedures describe the ways in which students may make representation about decisions made by Boards of Examiners on their academic performance and progress. Separate arrangements exist for complaints about the learning experience.

3. Academic Irregularities

Academic integrity is fundamental to the values promoted by Nottingham Trent University. The University must ensure that its assessment regulation are fully and fairly implemented and that no student is allowed to gain an advantage unfairly over others.

This document describes the principles and procedures by which the University will manage allegations of academic irregularities.

4. Notification of Extenuating Circumstances (NEC)

This Procedure is underpinned by the principle that the University will endeavour to provide opportunity and support for students to engage with their studies and perform to the best of their abilities in assessed work. It assumes that students intend, and are able, to work to their optimum level throughout the duration of their studies, but that their performance may, on occasion, be affected adversely by circumstances beyond their control.

This Procedure provides a mechanism by which students can notify the University of such circumstances and seek guidance and support from their Academic Schools, and, as appropriate, from Student Support Services, about the implications of such circumstances for their study and assessment and how these might be addressed.

5. Complaints procedure

If you are concerned about an aspect of your learning experience, you can use the complaints procedure to bring your concerns to the attention of relevant staff. The procedure enables investigation of the concerns with the aim of satisfactory resolution, and is available to students who are enrolled on University courses.

6. Career and Employability

NTU’S Employability team provides personalised and specialist career advice. There is also a dedicated careers consultant for each Academic School. They will support you throughout your time at NTU and ensure that you get advice unique to you and your studies. You can find out more about the opportunities available on our website.

7. Computer Use Regulations

This document provides guidelines, which must be followed to ensure that use of University Computer Systems does not interfere with the activities of others and does not damage the reputation of the University.

8. Useful contacts

Need to contact a service? Listed below are some key email addresses you may find useful.

Useful Contacts

For technical assistance please call the number you use to speak to Admissions and Student Services (0800 032 1180 (UK) or +44 (0)115 941 8419 (International)) and select extension 3 for our technical support team.

As an online student you have access to our dedicated Technical Support team. Our Technical Support team is available to you 24 hours per day, 7 days a week, 365 days a year. Day or night, if you experience technical difficulties within your online classroom, the technical support team are ready to help you in trouble-shooting your specific issue.

9. Email

Every enrolled student at NTU has access to an Outlook email account. The address takes the following format:

Your NTU email account is the primary method of communication between you and the University, and will be used by:

  • your course tutors to send important information
  • the University to send you information regarding fees and funding
  • NTU Student Communications to tell you more about what is happening around the University.

It's therefore essential to make sure you regularly check your NTU email account and make sure that your mailbox does not get full. Otherwise you might miss out on essential information.

10. Enrolment

What is enrolment

Enrolment is the administrative act of becoming a student of the University. It carries with it the obligation to abide by the rules of the University including the payment of tuition fees and other costs. By enrolling you gain access to all our student services and facilities and it entitles you to participate in the studies for which you were admitted. All students are required to enrol annually at the beginning of each academic year.

Why do I need to enrol?

You are only entitled to attend your course, sit examinations and graduate from the University if you are fully enrolled and have paid your tuition fees. In addition, student loan payments, NUS cards, computer passwords and more cannot be provided until you have enrolled.

How do I enrol?

You can enrol online. You will need your NTU ID and password to complete the enrolment process. All new students are sent their NTU ID before the beginning of term and can use this to logon and get their password. All current students will keep their existing NTU ID and password and can enrol following successful completion of their exams.

When you enrol you will need to check and complete information about yourself. This will include qualifications, your previous college / school details, doctor information, disability information and general personal details. If you do not have all of these details you can exit the enrolment process at any point and return to complete it later.

11. Terms and conditions of offer

This document explains the terms and conditions of offer for online courses.

12. Equality and Diversity

Nottingham Trent University is a vibrant place to study and work, enriched by the diversity of perspectives, cultures and backgrounds brought by its students, staff, visitors and local communities. The University is firmly committed to sustaining a highly effective learning and working environment characterised by fairness, equality of opportunity and the valuing of diversity.

13. Fee Payment conditions

This documents explains terms and conditions of fee payments for online courses.

14. Health and Wellbeing

Healthy NTU

Health, happiness and academic success are all linked so it's very important to look after yourself to ensure you have the best time while studying. Here are some self-help resources to help:

15. Library and Learning Resources

The libraries at NTU are here to support you throughout your studies. In addition to giving you access to a wide range of books and journal articles (whether in print or electronic format), we provide help and training in finding information as well as academic study skills such as writing and maths.

16. Services and Support – Students Union

NTSU mission is to involve, represent, develop and entertain Nottingham Trent Students and to enhance their university experience.

17. Student Charter

As a student attending Nottingham Trent University, your expectations will quite rightly be as high as your ambitions. This Charter sets out how the University is committed to delivering a high quality student experience that meets - and hopefully exceeds - those expectations, while enabling you to realise your ambitions.

This Student Charter has been jointly created by the University and the Students' Union. It is founded on respect, integrity and clear communications. We welcome, listen and respond to the views of students. We will undertake annual reviews of how we are honouring the commitments made here so that we can continue to add real value to the NTU student experience.

In turn, the Charter captures what we expect of you as a student. It outlines your own responsibilities and obligations as well as your rights. We hope it will serve as a valuable reference point at all stages of your university education.

18. Intellectual Property policy

This document sets out the formal policy of Nottingham Trent University in relation to the ownership and management of Intellectual Property generated by students of the University.